At DAATS, we are dedicated to ensuring your experience with our products and services is exceptional. Our Help Center is here to assist.
Disability Accessible Accommodation Travel & Supply (DAATS) was established in 2018 under the leadership of Caroline Khomisani Malatji. We are dedicated to providing comprehensive and transparent solutions to promote universal accessibility.
We supply a wide range of essential medical products including adult diapers, personal protective equipment, bathing aids, incontinence aids, pressure care products, special medical equipment, and various types of wheelchairs.
Our commitment to innovation, affordability, and rapid delivery distinguishes us from other suppliers. We focus on enhancing the quality of life for individuals with unique needs by offering high-quality products at competitive prices.
Orders can be placed directly through our website. Browse our product categories, add items to your cart, and proceed to checkout. For assistance, our customer service team is available to help.
We accept major credit cards (Visa, MasterCard, American Express), PayPal, and for bulk orders or institutional purchases, additional payment options can be arranged by contacting our sales team.
Yes, we ship our products worldwide. Shipping fees and delivery times vary based on your location. For specific information regarding international shipping, please refer to our Shipping Policy.
Shipping fees depend on the destination and the size of the order. Delivery times vary from 3-5 business days for domestic orders to 7-14 business days for international orders.
Once your order is shipped, you will receive a tracking number via email. You can use this number on our website or the carrier's website to track your order's status.
For hygiene and safety reasons, certain items like opened personal protective equipment and used incontinence aids cannot be returned. Please check our Return Policy for detailed information.
You can reach our customer service team via phone at 011 395 5189 / 067 744 9729 (Mon-Fri, 8 AM - 4 PM EST), email at info@daats.co.za, or through live chat on our website during business hours.
We offer adaptive transportation services for individuals with disabilities and special needs, facilitating seamless journeys from homes to healthcare facilities, workplaces, airports, railway stations, and other important events.
To book our transportation services, please contact our customer service team with your requirements and scheduling details. They will assist you in arranging the necessary transportation.
