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Terms of service

OVERVIEW

This website is operated by Disability Accessible Accommodation and Travel (Pty) Ltd (DAATS)
VAT No: 4530322629

Throughout the site, the terms “we”, “us” and “our” refer to DAATS.

DAATS offers this website, including all information, tools, and services available from this site to you, the user, subject to your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by these Terms of Service, including additional terms and policies referenced herein.

If you do not agree, you may not access the website or use our services.

Our store is powered by Shopify, which provides the e-commerce platform that allows us to sell our products and services.

PAYMENTS

Payments can be made via:

  • Credit and Debit Card (Visa, MasterCard)
  • EFT (Bank Transfer)
  • SnapScan
  • PayFast
  • Yoco
  • PayPal

Important:

  • Medical aid is not accepted as a direct payment method
  • DAATS does not submit or claim directly from medical aid on behalf of patients
  • Customers remain fully responsible for all payments and any shortfalls

Orders and bookings will only be confirmed once proof of payment (POP) has been received and verified.

DAATS is not responsible for delays caused by late submission of proof of payment.

SECTION 1 – ONLINE STORE TERMS

You agree to use this website only for lawful purposes.

You must not misuse the website, introduce harmful code, or interfere with its operation.

A breach of these Terms will result in termination of your access to the Service.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time.

Credit card information is always encrypted during transfer.

You agree not to copy, reproduce, or exploit any part of the Service without written permission.

SECTION 3 – ACCURACY OF INFORMATION

We are not responsible if information on this site is not accurate, complete, or current.

Any reliance on this information is at your own risk.

SECTION 4 – MODIFICATIONS TO SERVICE AND PRICES

Prices are subject to change without notice.

DAATS reserves the right to correct pricing errors and cancel any orders placed with incorrect pricing.

We may modify or discontinue services at any time.

SECTION 5 – PRODUCTS AND SERVICES

Products may have limited quantities and are subject to availability.

We make every effort to display accurate product information, but we do not guarantee complete accuracy.

We make every effort to supply quality products. However, customers are responsible for ensuring that products are suitable for their specific medical or personal needs before purchase.

Medical Disclaimer:
Products sold by DAATS are intended for support purposes only and do not replace professional medical advice, diagnosis, or treatment.
Always consult a qualified healthcare provider where necessary.

Delivery & Transport Disclaimer

DAATS is not responsible for delays caused by traffic, weather conditions, third-party couriers, or unforeseen circumstances.

SECTION 6 – BILLING AND ACCOUNT INFORMATION

We reserve the right to cancel orders due to:

  • Suspected fraud
  • Incorrect pricing
  • Stock unavailability

You agree to provide accurate and complete information for all purchases.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools.

We are not responsible for their performance or accuracy.

SECTION 8 – THIRD-PARTY LINKS

We are not responsible for third-party websites or services linked on our site.

SECTION 9 – USER COMMENTS

You agree that any comments submitted do not violate any laws or rights.

We may use or remove content at our discretion.

SECTION 10 – PERSONAL INFORMATION

Your personal information is governed by our Privacy Policy.

SECTION 11 – ERRORS AND OMISSIONS

We reserve the right to correct errors, inaccuracies, or omissions and cancel orders if necessary.

SECTION 12 – PROHIBITED USES

You may not use the site for unlawful activities, fraud, or harmful actions.

We may terminate access for violations.

SECTION 13 – LIMITATION OF LIABILITY

DAATS will not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services, except where required by law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold DAATS harmless from any claims arising from your use of the Service.

SECTION 15 – SEVERABILITY

If any provision is found to be invalid, the remaining provisions will still apply.

SECTION 16 – TERMINATION

We may terminate access to the Service if you violate these Terms.

SECTION 17 – ENTIRE AGREEMENT

These Terms constitute the full agreement between you and DAATS.

SECTION 18 – GOVERNING LAW

These Terms are governed by the laws of South Africa.

SECTION 19 – CHANGES TO TERMS

We may update these Terms at any time. Continued use means acceptance of changes.

SECTION 20 – CONTACT INFORMATION

Contact Information

📧 Email: info@daats.co.za
☎ Phone: +27 11 395 5189
📱 WhatsApp: +27 67 744 9729

Last Updated

April 2026