Privacy policy

DAATS processes personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

This Privacy Policy explains how DAATS collects, uses, stores, and protects your personal information when you use our website or services.

Information We Collect

When you visit our website, we may collect certain information about your device, your interaction with the website, and information necessary to process your purchases.

This includes:

Name and surname
Contact details (phone number, email)
Delivery and billing address
Payment information
Device information (browser type, IP address, pages visited)

We also collect information when you contact us for customer support.

Payment information is processed securely through trusted payment providers. DAATS does not store full banking details.

We collect information through cookies, log files, and analytics tools to improve your experience on our website.

How We Use Your Information

We use your information to:

Process and deliver your orders
Communicate with you via WhatsApp, phone, or email
Provide customer support
Improve our website and services

We also use your information to process payments and confirm orders.

Important: Orders are only processed once proof of payment (POP) has been received and verified.

Sharing Your Information

We do not sell your personal information.

We only share information with trusted third parties necessary to operate our business and deliver services, including:

Shopify (to power our online store and process orders securely)
Payment providers
Delivery and logistics partners

We may also share information where required by law.

Cookies

We use cookies to improve your browsing experience and analyse website traffic.

Cookies help us understand how customers use our website and allow certain features to function properly.

You can manage or disable cookies through your browser settings.

Data Security

We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access.

Your Rights

You have the right to:

Access your personal information
Request correction or updates
Request deletion where applicable

To make a request, please contact us using the details below.

Data Retention

We retain your information for business, legal, tax (SARS), and record-keeping purposes, unless you request deletion where applicable.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements.

Contact Us

For any questions about this Privacy Policy, please contact us:

📧 Email: info@daats.co.za

📍 Address:
28 Piet-my-Vrou Avenue
Birch Acres Ext. 12
Kempton Park, 1618
South Africa

Last Updated

March 2026